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Author: sdkoren

sdkoren

Joined In Jul 2021

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sdkoren 1 Reviews
Poor Cleaning Practices
1.0

Hired this company (Olivia & Cathy) to clean our Airbnb. I had to remind them on a few occasions of items/spots that they missed for cleaning. Examples: Flooring not cleaned properly, dirty dish/utensils not cleaned (they did not check/review items in the kitchenette items to make sure things are cleaned. - Sofa had crumbs left on it. - Sauce splatter on door not cleaned. - Left a kettle with water in it - cup ring marks on counter - Folded and left dirty/used blankets in closet (I do the laundry and all they had to do it bring up the items for me to wash). - I have clean comforter to be used for each change (they just re-used the comforter from previous guest. - Cleaning supplies and garbage bags are under the kitchenette sink; there was a small water leak and the cardboard box holding the garbage was soak and I was not notified of the water. I do have a standard of our property to be properly be cleaned for our guests, but they do not offer this service. They come in for 30+ minutes and out the door with no care/details to the job. **BEWARE if you are an offsite owner of your Airbnb.

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